RydeX Launches: A Fresh Ride on Singapore’s Streets
Hey commuters! Get ready for a new way to hop in a car. Ryde, Singapore’s popular ride‑hailing app, just dropped its private‑hire service RydeX on May 2, 2018. It’s now available for iOS and Android users.
Why RydeX Matters
- The launch is a step toward creating a “complete mobility experience” for both drivers and passengers.
- Founder & CEO Terence Zou says it’s a big milestone and a cool new option for everyone in Singapore.
How to Grab a Ride
RydeX gives you two sweet spots:
1. RydeX Scheduled
This option lets you lock in a private‑hire car from just 10 minutes early all the way up to 7 days ahead. Think of it as Ryde’s own version of GrabHitch—snappier, but with a lane.
2. RydeEXEC—The VIP Experience
- Ride in style with luxury cars like Toyota Alphard, BMW, Mercedes, and more.
- Drivers must clear a rigorous screening and keep a rating of at least 4.7 to qualify.
Terence added that you can expect a 30‑minute wait on average from the moment you request—less than an hour, which is a win over the usual queuing drama!
Ready to Ride?
Download Ryde, tap RydeX, and start planning your next journey. Whether it’s a quick get‑here‑quick‑go or a luxury whisk‑away, the road’s waiting for you.
Making Your Ride a Breeze with RydeX
Picture this: you’re heading to work, the weather’s a mess, and the MRT’s on hold. What would you want? A smooth, stress‑free ride? RydeX says we’ve got your back.
Custom Driver Requests – Because Good Service Deserves a VIP Pass
- Love the same driver’s friendly jokes and spot a pop‑song you hate? Ask for the same driver again.
- It’s like having a personal chauffeur – but way cheaper.
Two‑Way Ratings: A Mutual Feedback Loop
Both drivers and riders get to rate each other. The idea? A kinder, safer, and downright more efficient ride‑share culture.
Block, Bail or Go With the Flow – No More Awkwardness
- Don’t like a driver? Block them.
- Feeling uneasy about a rider? You’ve got the same power.
- All this ties neatly into the rating system: better helps everyone.
Rain or Shine, the Fare Stays Fair
Should there be an MRT breakdown or a sudden downpour, the once‑agreed fare still applies. No extra charges creeping up on you.
No‑Fee Cancels – Freedom to Decide
Ready to cancel? No cancellation fees. They’re still digging into how to run that policy but the intention is clear: keep it simple, keep it fair.
Tip the Driver – The “Do‑It Right” Deal
After the ride, you can tip your driver. No hidden service fee, so you’ll feel good passing extra cash to someone who got you there safe and timely.
Transparent Pricing – No Surprises, Just Straight Numbers
RydeX’s fares are pre‑priced, thanks to a dynamic, zone‑based system considering time, traffic, tolls, and route surcharges.
- RideX Scheduled: Base fare of $8 regardless of distance, + 60¢ per km.
- RideX EXEC: Base fare of $18.
- RideX PET: 25% higher than RideX – niche market, low demand, so it can afford a bit more.
Every time a driver earns a commission, a 10% slice goes into a driver’s wallet. Riders get a cashback that lands straight into their RydePay wallet and rolls into the next trip.
Lower Commission, Higher Earnings – A Win‑Win Play
10% commission means lower fares for riders – about 5% cheaper than competitors – and better pay for drivers. Simple multiplication of supply check.
Bundled Bonuses – Because Math is Easier with Multiples
Since we’re not picky about which job a driver takes, we keep incentives simple and big. No minimum pick‑up threshold, so every trip counts.
Welcome Competition, Grin at Growth
Launching two years ago, RydeX felt the lay‑off about competing with mega brands like Grab and Uber. Now? We’re unfazed. More competition = more room to grow and innovate.
Regulators, Drivers, and Healthy Market – A Balanced Future
RydeX believes drivers should be free to hop onto whichever platform suits them. Less exclusivity, more choice, more mutual benefit.
Profits over Market Share – Sustainable Success
- 1+ million daily rides, average fare $15.
- With a 10% commission, the business stays profitable, even while growing a modest 20% market share.
Recruiting 5,000 Drivers in a Month – The Last Ride Merge
After a Quiet Uber‑Grab merger, the market opened up for new drivers – and RydeX capitalized on that, bringing 5,000 fresh faces onto the platform.
Asset‑Light Strategy – No Heavy Wheels, Just Soft Deals
Rather than toss out discounts to chase users, RydeX focuses on referral programs and cashback. Classic, unpretentious, and Earth‑friendly.
In short, RydeX isn’t just a ride‑share, it’s a philosophy – welcome to the future of transportation: friendly, fair, and frankly, a breath of fresh air.
