The Singapore Cab Driver Races off After Wrongly Dropping Dementia Patient, Raising Questions About Conscience.

The Singapore Cab Driver Races off After Wrongly Dropping Dementia Patient, Raising Questions About Conscience.

When a Lunch Plan Turns Into a Laugh‑and‑Scream Adventure

Picture this: an 88‑year‑old lady, a faithful helper, and a simple lunch outing that ends up feeling more like a slapstick movie than a quiet meal. The culprit? A tragic taxi mishap that left them stranded in the wrong part of town.

Why the Ride Was Supposed to Be Smooth

Agnes Ho, the concerned daughter, hit up the local Facebook group “Complaint Singapore” on June 25 to rant about a certain irresponsible driver. The plan was straightforward: a ComfortDelGro cab from 865 Tampines Street to the seemingly innocent Blk 7 Toh Yi Drive. It was a no‑frills ride for her mother, who battles dementia, along with her handy helper.

What Went Wrong

  • The driver dropped them off at Toh Tuck Drive, a full 900 meters away from the rightful destination.
  • Agnes tried to reach the driver, but it was like shouting across a void—no answer.
  • She called ComfortDelGro’s call centre. The company, after a quick system check, admitted the mistake. Guilty as charged!

Action Time

Determined, Agnes and her cousin turned detectives. They canvassed the area, and—gasp—found the woman and her helper, a bit melancholy, sitting at a bus stop, bewildered and helpless.

And the Bill?

There’s a sticky part: the trip cost a grand total of $30.33—a price that ticked the scales of disappointment and incredulity.

Bottom Line

Sometimes a simple lunch plan can warp into a nightmarish detour. This tale is a cautionary reminder: double‑check your stops, keep a phone handy, and maybe, just maybe, keep a backup plan—because even brief rides can turn into epic misadventures when the driver goes off‑script!

Taxi Trouble Turns Into a Heart‑Warming Apology

After a rough ride, Ho took to social media and finished her post with a punchy question: “Do you have any conscience at all?”

What ComfortDelGro Says

  • Following a quick whistle‑up by AsiaOne, ComfortDelGro’s investigation found the driver confessed that he had mistakenly dropped Ho’s mother and her helper off at Toh Tuck Drive instead of the intended Toh Yi Drive.
  • The driver “realised this soon after” and tried to make things right by chasing down the duo – though he ultimately failed to locate them.
  • Company officials reprimanded both the driver and a customer‑service agent for the lapse.
  • They also apologised directly to Ho, her mother and the helper, and promised a full fare refund.
  • ComfortDelGro said it will visit the family in person to check on everyone’s well‑being.

A Flip‑Side Promises

“We’ll tighten up our checks so you always know where you’re heading, especially when your passengers are seniors or kids,” said Tammy Tan, ComfortDelGro’s Group Chief Branding and Communications Officer. “We are truly sorry for the mix‑up.”

Public Reaction

Ho’s post blew up fast, racking up over 430 reactions and 100 comments. Netizens were not shy about expressing their anger.

  • One user slammed the driver’s conduct, calling him a “drone with no heart.”
  • Another declared the actions “totally unacceptable.”
  • Many others emphasized that such mistakes are unacceptable for a company that prides itself on reliability.

At the end of the day, this incident has sparked a conversation about safety, empathy and accountability in the taxi industry – all while the company has taken a step toward repairing trust and ensuring a smoother ride for everyone. 

Driver’s Game Over Destination Loss

Picture this: a driver on a busy road, a passenger in the back seat, and the tiny rebellion of a phone in hand. It seems like a harmless pastime—until the destination slips away.

What Happened?

  • The driver, known in the neighborhood as “Cabby,” was cruising mid‑journey when his curiosity snagged a popular mobile game.
  • Instead of keeping his eyes on the road, he tapped, swiped, and chased a shiny score.
  • Moments later, the bus stops at the wrong coordinates—just far enough that the passenger’s event location vanished from the table.

Passenger’s Reaction

What’s the first thought? Probably “I think I got misplaced.” The passenger wanted a quick drop‑off, not a detour into the neighboring suburb.

Speed, Safety, and Screens

  • The lesson? Never let a game claim the steering wheel.
  • Safety isn’t just about the vehicle’s mechanics; it’s about mind‑focus.
  • It’s easy to get lost in a game, but we’re better when a ride feels like a well‑tuned symphony rather than a glitchy remix.

The takeaway is a touch of humor and the gentle nudge to keep our phone life distinct from our vehicle ledger.