Did You Just Double‑Your Commute Bill?
Ever found yourself paying more for a single train trip? You’re not alone. Qazim Karim discovered that a single day’s ride cost him $14.75. All because his Apple Watch and phone were teaming up without his knowledge.
What Went Wrong?
- Qazim taps on his Apple Watch when boarding.
- When the watch glitches or crowds clog the lane, he switches to his phone.
- Each tap is treated as a separate transaction—so one journey turns into two.
“So when my Watch is jammed and I have a queue behind me, I just grab my phone, tap it, and suddenly I’m charged twice,” he said in his TikTok video.
How He Realised It
- He opened his credit card statement the first time after a friend asked about Singapore’s public transport costs.
- He noticed trips listed on September 10 that added up to $14.75.
- On that day, he rode from Bedok MRT to Clementi, but used a different device to tap out.
The receipt showed a “missing exit” and a “missing entry.” That meant Qazim was charged $4.40 for one round trip—when the correct fare should have been roughly $1.94.
Lesson Learned
- Always check that you’re using the same device for both entry and exit.
- Pay attention to auto‑switching on your devices—those extra taps can bite.
- Keep a close eye on your statements; you never know how many hidden charges are lurking.
Next time you hop on a train, double‑check that your watch and phone are both in sync. And maybe set a reminder: “One tap for entry, one for exit—keep it tidy!”

Ever Missed a Hidden Fare on Your Daily Commute?
That’s the kind of scenario Qazim shared on his TikTok—those extra dollars slipping into the system for no real reason. And guess what? He’s not the only one who stumbled into this sneaky surcharge.
Netizens Get Real!
- “Liar? I just spent an extra £5 on my bus ticket!” – CommenterA
- “I thought I was paying the correct fare until the overcharge hit my account.” – CommenterB
- “Anyone else finding their pocket lighter after the next bus ride? Same here.” – CommenterC
When you’re juggling a budget, those unnoticed charges feel like covert sneaks. But hey, share the truth, so nobody else ends up in that unplanned ‘fare‑for‑free’ adventure. Let’s keep the rides honest and spell out the actual costs!

Quick Fixes for Your TransitLink Payment Problems
If your phone is showing a double charge or your refund isn’t coming through, you’re not alone. Here’s a gentle, almost comedic rundown of what you can do next—just before you start dialing the local hotline.
- Grab the TransitLink SimplyGo app. It’s like having a digital bank inside your pocket. Open it, tap “Transactions,” and you’ll see every penny’s journey—no more guessing.
- Head over to the website. Drop into the Refund Request section, fill in the form, hit submit and give the system a second to do its magic.
- Give customer support a shout. A quick call often clears a billing error faster than a spreadsheet could.
Bottom line: a double charge isn’t a sign your wallet is expanding like the Amazon rainforest; it’s just a hiccup. Give one of these a go, and you’ll be back to smooth rides in no time.

Qazim’s Refund Move
So here’s the latest scoop: Qazim just fired off a response to the comments, letting everyone know he’s taken action on the extra fees.
What He Just Did
- Addressed the shout-outs: He’d been hearing what people were saying.
- Officially filed a claim: He’s now on the refund track for those unwarranted charges.
- Stay tuned: The outcome’s still pending, but he’s making the moves fast.
Keep an eye out for updates; Qazim’s on it!
SimplyGo but stick to one mode of payment
Just Got a Little Less Boring: The New Simple Pay Trick
Remember the good old days when we had to pull out our exact change and hope the machine didn’t gatecrash the bus? 2019 brought a lifesaver to our daily commute: SimplyGo. This nifty system lets you swipe your debit or credit card—no cash required—to snag that all‑in‑one public transport fare.
What’s the Deal With Your Card… and Your Phone?
It might feel like your whole wallet is doing a team‑up dance, but be careful. The Land Transport Authority (LTA) warns that if you try combining a card and a mobile payment at once—even if they’re tied to the same card—then the machine will treat them as two separate trips. That could mean you’re charged twice, which is like a double‑sip coffee at the price of a single one.
Why the Extra Box of Cash?
- Card and phone are considered separate entries.
- Even the same card, mixed with a phone, triggers a “cherry‑on‑top” fee.
- Result: You lose a few bucks and a few extra steps in the morning hustle.
Don’t Be a Card‑Cash Confused Guy
To keep the wallet and your spirit happy, stick to just one payment method per tap. Upcoming fare changes (starting Dec 26) and the generous distribution of 600,000 vouchers—worth $30 each—for low‑income households are definitely worth it. Stay smart, save a few dollars, and keep your commute smoother than a Spotify playlist.
Have Your Questions?
Feel free to ping us at [email protected]—we’re always ready to help you ride the rail of knowledge.
