When Online Shopping Goes Awry: Elderly Guy Gets Tissue, Not a TV
Imagine buying a shiny new 32‑inch LG TV online, only to receive a bag of tissues. That’s exactly what 61‑year‑old MRT engineer Shen experienced after a surprising mix‑up on the Lazada platform.
The Great TV Hunt
Shen’s old television had finally given up the ghost. Spotting a 32‑inch model on Lazada listed at $138.49, he felt this time would be different.
- First-time online shopper – the nail‑biter meets his new destiny.
- He paid via PayNow, convinced he’d snag a bargain.
Delivery Day & The Realization
Four days later, a delivery notification popped up. Shen was ready to cheer‑up himself with a fresh binge‑watching session. Instead, his doorstep opened to a tiny weeping packet of tissues. “It didn’t even weigh more than 400 grams!” he quipped to the Shin Min Daily News.
Who Did He Order From?
When Shenchan scrolled back through the product page, he saw the Xiaomi logo but the description read “Xiao‑miss”, a clear mismatch that gave him a sharp taste of disappointment.
Refund Blues
He lodged a refund request. The seller had to agree that the item could be returned and then decide on a refund. This process took somewhere between 3–5 working days per step, making Shen anticipate a two‑month wait for his money back.
Good News at Last
On Monday afternoon, Shen finally felt the coins return to his wallet. However, the seller’s page vanished shortly after, leaving a blank spot in the app.
Lazada’s Quick Response
- Lazada admitted to an investigation and promptly refunded Shen.
- They offer a 7‑day free return for non‑LazMall sellers and a 15‑day free return for LazMall vendors.
- The method of refund aligns with the original payment method.
What’s LazMall?
According to Lazada’s site, LazMall is “a curated selection of leading international and local brands from reputable retailers and resellers.”
Security Measures
After the incident, Lazada banned the offending seller. The platform claims it can spot shady accounts, but it urges buyers to check reviews before spending. They suggest shopping within the LazMall ecosystem for peace of mind and quality assurance.
Plastic straw instead of phone
When You Order a Phone but Get a Straws Instead
Picture this: you’re scrolling through Lazada, hunting for a Samsung phone that’s a solid $180 cheaper than the version at a real‑world store. You click “buy.” The next day, the package arrives. Instead of that sleek device, you get a single plastic straw..
What Went Wrong?
- The seller’s page showed a real store, so you felt reassured.
- Customer service promised to sort it out.
- They asked you to return the shoddy package for “verification.”
- Waiting for a reply turned into an endless phone call alert.
Zhang’s Story
Zhang, the unlucky buyer, says:
“I bought the phone on Lazada because it was cheaper, and the seller’s page listed a physical store. After the delivery didn’t match expectations, the customer support team said they’d take care of it. But after sending the items back for verification, I never heard back. Eventually, I had to involve the police.”
Why This Matters
Scammers often disguise themselves with legitimate‑looking storefronts. If the product you receive is off, double‑check the seller’s credibility and avoid those “too good to be true” deals.
Bottom Line
Happy shopping = honest products. If something feels off, trust your gut, and if you’re stuck, don’t hesitate to reach out to local authorities. And maybe keep that plastic straw for your next cocktail!
