When a Bottle of Soap Becomes Your New Smartphone
You’d think buying a new iPhone 13 Pro Max in London would be the highlight of your week. For Khaoula Lafhaily, a 32‑year‑old resident, it turned into a real soap‑opera—literally.
The Unexpected Package
- Order details: iPhone 13 Pro Max via Sky Mobile
- Contract cost: roughly £1,500 for the device and service
- Delivery: 2 days after the order was placed
- Result: a blue bottle of hand soap instead of a sleek smartphone
Reality Check
Imagine opening a box, expecting the glow of a new phone, and finding… soap. Khaoula was instantly in “complete shock,” which is a fancy way of saying she wanted to soap‑off that moment. The mix-up was highlighted with the sunny advertisement text that never made sense in the content: “adsbygoogle = window.adsbygoogle || [] …” But the real headline? The soap‑phone fiasco.
Talking to the News
She shared the bizarre encounter with Wales Online, a phone‑service provider that, surprisingly, never promised to include bathing supplies in your tech. The story quickly spread, and people started asking: “Did they really pack a hand soap into a phone package?”
The Takeaway
Beside the humor of a blue soap box, this hiccup reminds us that sometimes the behind-the-internet glitch can be… unexpectedly cuddly. For Khaoula, the next step is either getting a brand‑new iPhone or calling the company for a refund—no soap drama added.

Missing Delivery Drama
On January 24, Lafhaily splurged on the shiny new iPhone with the promise of a next‑day delivery. The twist? The driver never showed up, and the second attempt was a repeat of the same mysterious disappearance.
What Went Wrong with the Delivery
- First drop‑off: No driver, no phone.
- Second drop‑off: No driver again.
- Phone still un‑delivered, the driver’s whereabouts as elusive as a unicorn.
Lafhaily didn’t waste a beat—she fired up the phone and called Sky Mobile straight away to report the hiccup. While the company promised a quick investigation, the silence has been deafening for a full week.
Other Strange Delivery Tales
In the past, other Apple shoppers have had their orders replaced with the oddest of substitutes. Remember that 2021 incident when an entire yogurt drink pocketed the spot of an iPhone 12 Pro Max? If food had a hotel room, this was definitely a “room service” fiasco.
