Yeo’s “Sticky” Tea Incident: A Sweet Mix‑up?
When a weird video of Yeo’s chrysanthemum tea started doing the rounds on WhatsApp and other social‑media platforms, whispers of a “sticky” substance that might pose a danger to consumers began to spread. The clip showed a man opening a tea packet with a 2019 expiry date, proclaiming the drinks unsafe—especially for kids—before he let a goo‑ish, unruly substance pour out of the packet into a cup.
Yeo’s Quick Response
- Yeo Hiap Seng (Malaysia) Berhad wasted no time after the viral clip hit the feeds. They pulled samples from the same production batch that appeared in the video.
- Quality assurance tests followed, and the results? Nothing creepy. In fact, the tests confirmed that the product is safe to drink.
- Further checks of the batch’s production records and quality control steps showed all operations were on track with industry standards.
- Yeo’s stated, “Our factories run on strict international quality and food safety protocols—everything from HACCP to top‑tier audits.”
What’s Next?
The company urged anyone who saw the video—or who might still be concerned—to reach out. Contact options include:
- Yeo’s Malaysia Facebook page
- Customer care line: 1300 80 2828
- Public Relations Manager Ms. Janice: 03 55228 189
Yeo’s summed it up with a reassuring tone: “We’re committed to consumer safety and welcome regulators to inspect our facilities at any moment.” They also hinted that no signs of contamination were found in the batch that gained attention.
Bottom Line
While the clip sparked a wave of worry, Yeo’s quick checks and open‑door policy should calm any lingering doubts. The message remains clear—our chrysanthemum tea is safe, you’re welcome, and we’re ready to chat about it anytime.
