A Sudden Fibre Blackout Hits M1 Customers in Northern & Eastern Singapore
On the morning of May 22, M1 users in the uptown and eastern zones of Singapore woke up to a surprise glitch: fibre broadband gone completely offline. The blackout sparked a flurry of complaints across the internet just as the day began.
M1’s Quick Response
By roughly 9:10 am, M1 issued an apology on Facebook, assuring customers that their engineers were on it and working hard to fix the problem. They acknowledged the hiccup and warned that anyone looking to stream, binge or work from home might face interruptions.
Where the Glitch Hit
- Most reports came from the northern and eastern regions—think Sengkang, Bishan, Choa Chu Kang, and Pasir Ris.
- Other areas, like Bukit Batok and Boon Lay, also saw users crying out for help.
- Even those who rely on mobile data found themselves tangled in connectivity woes, though the M1 spokesperson insisted the issue was limited to fibre.
Somthing Behind Minor Outages?
Investigation by ST revealed that today’s outage was unrelated to the one the day before, which knocked out fibre for a few northern districts. That earlier incident had also taken a few telcos by surprise, but all were back on track by 6 pm.
What’s the Takeaway?
Customers keep a keen eye on supply‑chain hiccups, and providers must keep their troubleshooting teams ready. In the meantime, if you’re stuck without fibre, you can always hand‑shake a neighbor, or settle in for a good old-fashioned reading session.
