Apple’s Diagnostic Upgrade: Now Feeds 2nd‑Gen AirPods Too!
Apple’s handy little diagnostic tools have just gotten a makeover. Not only can they update the firmware on AirPods Pro, but the new version can also handle the second generation AirPods. Classic, right? Turns out the Max and third‑gen line are still out‑of‑touch, but you’re now in good hands for the most popular models.
What’s Changed?
- Dual‑Model Support: The tool now pushes firmware to both Pro and Gen 2.
- No Extra Fuss: Just bring your earbuds to the Apple Store and let the machine do its thing.
- Skips the Max & 3rd‑Gen: Those still need their own update flag.
Inside the Office
Apple rolled this out in a slick internal memo. The company told staff it’s about making the experience smoother for iPhone and iPad owners who own one of the two supported models. It’s a classic “one step closer to total ecosystem harmony” move.
Why It Matters
Firmware updates keep AirPods humming along with the latest features and bug fixes. With this upgrade, more customers can keep their earbuds fresh without hunting for a separate update portal.
Bottom Line
Apple’s diagnostic tool is now a two‑model wizard. Go to your nearest store, bring your AirPods Pro or Gen 2, and let Apple sort out your firmware for you. Stay tuned – the Max and Gen 3 might get the upgrade next.

Apple AirPods Firmware Updates Made Simple
New tooling for technicians means that keeping your AirPods current is easier than ever. The Apple Service Toolkit 2 now lets pros bring firmware up to speed on a customer’s pair, tackling common hiccups such as:
- Users with non‑iOS phones
- Straggling left or right pods that stalled during an update
This diagnostic tool is exclusively for Apple Store and Authorized Service Provider staff – it’s not open to third‑party repair shops.
How to Update Your Own AirPods
Don’t panic! If you’re just looking to get your buds running full‑speed, go straight to your iPad or iPhone:
- Connect the AirPods to the device.
- Drop them into the charging case.
- Leave them there until the battery boost is topped off.
That’s it. The firmware should automatically roll out once the pods are charging.
