Diner left with bloodied lip after walking into glass wall at Raffles City's Putien outlet, Singapore News

Diner left with bloodied lip after walking into glass wall at Raffles City's Putien outlet, Singapore News

Glass‑Wall Blunder Leaves Diners in Puzzled Pose

Picture this: a bustling Putien spot in Raffles City, a mouth‑watering spread of Putian cuisine, and a safe‑looking glass wall near the exit. Five minutes later, a 53‑year‑old patron, who only wants her name to be “Xu,” ends up in a comical yet painful head‑butt saga that’s got everyone talking.

What Went Down?

  • Xu was ordering a sandwich that made her say “fiesta” and then decided it was time for a bathroom break.
  • A waiter gave her a quick pep‑talk: “Exit, turn right.” Because of the fast‑paced service, she didn’t see that the “exit” sign pointed straight into a glass wall.
  • In a classic slap‑stick move, she stepped forward, hit the glass, and—voilà—lips bleeding, face swelling, and a moment of metallic crunch.

“I didn’t even have my phone in my hand,” Xu says. “It was all about getting out fast, and I just… hit a wall.”

The Restaurant’s Response

The manager walked up to her and offered a free meal set and a 10% discount—probably to calm the drama—plus a quick emergency recommendation to visit the clinic next door. Xu, though, opted out of medical help, deciding her injuries were “not too serious.” Still, she’s visibly upset, because a lady or kids could face the same blind spot.

Potential Safety Fixes?

  • The manager admits the spot needs a “barrier” or a guard rail.
  • They’ve moved chairs that used to block the glass, which is a rookie mistake.
  • Construction was delayed due to a long holiday, but now they’ve put up barriers just in front of the exit.

Our Take

Putien’s knack for fresh seafood and street‑style flavors is great, but this incident shows the real quick‑turn life of a busy eatery can create dangerous blind spots—especially with those shiny glass walls that feel inviting but not invisible. Let’s hope the new barricades stand the test of time—and that future patrons will be less like “Linda in fast mode” and more like “safety first.”

In the meantime, keep your phone on the table, glance around the exit, and if you see a glass wall, keep distance. If you’re in Raffles City, we’ll keep you posted on any more safety updates from Putien.