GrabFood Warns Customers of Longer Waits After Footpath E‑Scooter Ban; Deliveroo to Cease Ties with Misbehaving Riders – Singapore News

GrabFood Warns Customers of Longer Waits After Footpath E‑Scooter Ban; Deliveroo to Cease Ties with Misbehaving Riders – Singapore News

Big News for GrabFood & Deliveroo: Scooters, Traffic, and Extended Delivery Times

When Singapore slapped a ban on electric scooters on public footpaths, a ripple went through the food‑delivery world. GrabFood said “expect longer waits and even canceled orders” once the ban kicks in on Tuesday (Nov 5).

Deliveroo’s response was quicker: any rider who keeps ridin’ on footpaths will be forced out of the fold. The company’s spokesperson claimed the impact would be negligible, as only 5 % of its 6,000‑rider fleet uses personal mobility devices (PMDs) or power‑assisted bikes.

Grab’s Factual Breakdown

  • More than one‑third of Grab’s delivery riders rely on e‑scooters.
  • Policy change means riders will have to switch to other transport modes that might not always be handy.
  • Customers are asked to be patient: delays will happen and cancellations could pop up if a rider can’t cover the distance on foot.

Potential Upsides for Some Riders

Grab is ready to talk to the government. They wonder if responsible riders” could keep using scooters under set conditions. By the end of the week, Grab will reach out to all affected partners.

What We Know About the Numbers

Singapore’s 7,000 food‑delivery riders using e‑scooters are mostly tied to Grab. The move may force a handful of them to search for new gigs.

Workforce Singapore Steps Up

  • WSG offers “help programs for job seekers,” including those hit by the ban.
  • Via MyCareersFuture.sg, users can match their skills to fresh roles—think adjacent industries and new gigs.

Senior Minister of State for Transport Lam Pin Min says the authorities will work with WSG to ease the transition. While the change is tough, it also fosters a chance for riders to pivot into other jobs.

So, keep an eye on your food orders this week—and if you’re a delivery rider, double-check what’s on your list of options.