Parkroyal Collection Pickering Issues Apology After Pride‑Month Misstep
During Pride Month, the Parkroyal Collection Pickering found itself in hot water after a mix‑up involving a lesbian couple’s wedding booking. A team member mistakenly sent wrong info, leaving the couple disappointed and prompting the hotel to issue a heartfelt public apology.
What Happened?
- The hotel received an email from the couple, asking about hosting their wedding celebration.
- One staff member bungled the reply, giving inaccurate information.
- The couple felt let down, especially as Pride Month is all about joy and acceptance.
Parkroyal said, “We sincerely apologise for the disappointment and inconvenience this has caused.” They reached out to the couple, who graciously accepted the apology.
Hotel’s Response
- Immediate corrections were made to the staff’s training and communication protocols.
- The hotel promised a thorough review of procedures to prevent future mishaps.
- They emphasized gratitude for the community’s trust over the years.
The spokesperson concluded, “We deeply appreciate the trust and support from the community over the years, and we seek your patience and understanding as we address this matter and continue to improve.”
Why It Matters
Pride Month is meant to celebrate diversity, not cause frustration. The Parkroyal’s mishap highlights how even small errors can alienate guests who rely on a respectful and inclusive environment.
Despite the hiccup, many members of the LGBTQ community still trust the hotel for their special occasions—thanks to its iconic vertical greenery theme and a knack for tapping the vibe of Hong Lim Park’s Pink Dot celebrations.
Bottom Line
We’ve heard the call, and we’re listening. Parkroyal is on a mission to tighten its reins and make sure every guest, especially our LGBTQ family, gets the warm welcome they deserve.
What’s the Buzz About That Spot?
Word on the street is that folks are not thrilled with the place right on Upper Pickering Street, right across from Hong Lim Park.
It’s become the go‑to spot for Pink Dot visitors who are looking for a unique lodging experience—not because it’s a premium hotel, but because it’s a little1 “quirky” cold‑spot in the city.
- Stale vibes: The decor feels last decade’s fashion.
- Unexpected humor: Rent a room and you’ll get a complimentary “boo!” from the staff.
- Community backlash: Twitter threads and memes have turned the location into a pop culture icon of collective nostalgia.
So if you’re planning to heckle the establishment or simply need a quirky place to stay during Pink Dot, this spot’s got you covered.
In a Nutshell
Even though the hotel was getting a fair share of the heat, one savvy internet user pointed out a neat little loophole:
- Why the venue might have said “No thanks” – Simply because the organizers were worried about stepping over Singapore’s legal line.
- Singapore doesn’t recognize same‑sex marriages, so any event that could be seen as celebrating a union might get into hot water.
- It’s a classic case of fear of the law overriding the fun.
Bottom line: A good dose of caution (or perhaps a dash of political savvy) might have saved the venue from a legal scramble.
Love, Apologies, and Pledges: What’s Happening with Same‑Sex Weddings in Singapore
Picture this: a couple excited to tie the knot at a trendy hotel, only to find out that the venue’s policy blocks them from getting a legal marriage certificate. That’s exactly the curveball that hit Parkroyal Collection Pickering and sent a ripple through the wedding‑planning community.
Parkroyal’s Post‑Apology Move
- On June 21 Tue, Parkroyal took to Instagram for a heartfelt mea‑culpa.
“We’re an inclusive hotel, and we’re truly sorry for the disappointment and inconvenience this may have caused,” the caption read. - The hotel promised they’d reach out to the couple and “do their best to assist them with their special occasion.”
- Original post: https://www.instagram.com/p/CfDSOLtvAj9/
Couple’s Response
- The engaged pair released a brief statement via Proutapp. They thanked everyone’s support but announced they’d scrapped the Parkroyal wedding plans.
- They added a call‑to‑action: “We hope that other hotels will be inspired by Parkroyal and reconsider their own policies toward allowing same‑sex couples.”
- Original statement: <a href="https://www.instagram.com/p/CfDaCMJLGa/?hl=en”>https://www.instagram.com/p/CfDaCMJLGa/?hl=en
W Singapore: A Bright Spot
In a contrast to the Parkroyal saga, W Singapore became a fan favorite in 2020 for showcasing a local model and his Taiwanese boyfriend on a staycation. While guests generally enjoy a bit of free‑form feature content, the hotel clarified that the snippet was a re‑post of user‑generated material.
“We’re in the business of welcoming all and occasionally feature guests with their permission on our social platforms,” the spokesperson explained.
Government’s Take: A Balancing Act
Singapore’s Home Affairs Minister, K Shanmugam, opened up Parliament in March about the country’s ongoing debate on Section 377A and LGBTQ+ rights. He emphasized two key points:
- Many in the LGBT+ community feel rejected and unrecognised yet still want to live authentically.
- At the same time, there’s a sizable vote for maintaining the traditional view that marriage should be between a man and a woman.
He hinted that the government is exploring a “best way forward” that respects these diverging viewpoints.
