When the Waffles Turned Into a Stand‑Up Routine
It’s the story of someone who prayed for a sweet bite only to find herself served a side of disappointment—and, to her delight (or horror), a dash of bias.
The Late‑Night Battle
Imagine this: it’s about 9 pm, the neighborhood Bedok Mall’s PrimaDeli bakery looks inviting, and a hopeful customer—Izah Ramizah Fahrin—heads straight to the counter for a chocolate‑covered waffle.
- She meets two friendly Chinese staffers, but they’re quick to say the stock is sold out for the day.
- A Malay customer who asks for the same asked the same sad answer.
- Just as Izah is about to leave—half‑satisfied with her empty hands—she hears a Mandarin‑speaking man asking if there’s any left.
- Surprise! The staff flips the script, saying there’s one left, and promptly services him.
Izah, fluent in Mandarin, chuckled a bit and asked them, “Why you tell me no more?” The staff stared at her like she’d asked for pizza on a Sunday. Ignored. The scene beneath the sugar‑coated veneer was raw.
Currency of the Bias
She went public on Facebook, calling out the incident as “just because the uncle is Chinese, and he speaks their language.” She filed a formal complaint, demanding the bakery takes action against racist treatment. Her words weren’t just a rant—they were a plea to make sure her experience didn’t echo “I’m friendly, but let’s not overlook me.”
People React, People Share
- Share count: Over 1,300 shares before the post got pulled.
- Commentary: “Where’s the fairness?” “Is a waffle a right?” “Let’s not roast the customer; let’s roast that prejudice.”
PrimaDeli’s Response
A spokesperson from PrimaDeli stepped in, acknowledging the incident and declaring that the brand doesn’t tolerate “disrespectful behaviour.” They’re battling the situation, working with the franchise owner, and promising updates to the upset customer.
In short, the saga turns a weekday snack into a moment that highlights compassion, customer service, and the need for everyone to treat each other the way they’d like to be treated—no matter who orders the waffle.
