Got Lost Bags? Check Them Out with Changi’s New Travel App
Ever wonder if your suitcase is chilling in London while your backpack is partying in Brazil? The answer’s now a click away thanks to Changi Airport’s Sats and its fresh baggage‑track feature.
What the Service Does
- Locate two bags per traveller for up to 96 hours after they land—pay up to $12.
- Regular e‑mail updates keep you in the loop from the moment we find them to when you’ll actually get them back.
- If the bags play hide‑and‑seek for longer than the 96‑hour window, you’ll get a sweet payout of $1,100–$2,200 per bag.
Download the Ready To Travel App for free, but you’ll need to pay for this handy service before you hop aboard.
New Features in the App
- Book over 400 airport lounges across almost 100 countries (previously just 4 at Changi).
- Plan trips side‑by‑side with family and friends using the new itinerary planner.
- Update the Ready To Travel team on itinerary changes—moving cities? Changing hotels? Just let us know.
How It Works Behind the Scenes
Eileen Tan, Sats’ vice‑president of consumer services, credits the vast network of ground handling ops and partners for making this magic possible. Updates are delivered at least daily—from the moment your bags are tracked to the exact time you’ll receive them.
Why Travelers Love It
Keith Loke of Ready To Travel’s marketing team says travelers “prefer getting their bags back rather than filing a claim.” Lost luggage can derailed plans; this service helps smooth out that pesky pain point by keeping everyone informed.
Who’s Eligible?
The app is exclusive to Singapore users and already boasts 200,000 downloads and about 30,000 monthly active users. It also offers pocket Wi‑Fi rentals, travel insurance, and concierges.
So, next time you’re anxious about misplaced luggage, just open the app, text the team, and watch the emails roll in—no more “Where’s my stuff?” anxiety.
