Singapore Airlines Flight Cancellation Sparks Frustration
During the early hours of Saturday, September 15, Singapore Airlines (SIA) announced a sudden halt to flight SQ247, which was slated to depart Melbourne, Australia at 7 a.m. local time and reach Wellington, New Zealand by 12:20 p.m. The abrupt cancellation followed a pilot’s failure in a routine alcohol screening.
What Went Wrong?
Prior to the pre‑flight checks, the Civil Aviation Safety Authority carried out random drug‑and‑alcohol tests for everyone on board. The pilot responsible for SQ247 didn’t meet the required alcohol threshold, leading to an immediate suspension from all operations while an investigation is conducted.
Impact on Return Flight
Because of the situation, the return leg, SQ248, was also taken off the schedule.
Official Response
A spokesperson for SIA reached out Saturday night, saying: “We sincerely apologise for the disruption. The safety of our passengers and crew is paramount, and we are working diligently to accommodate those affected with alternate travel arrangements.”*
Passenger Reactions
Those waiting at the airport shared their disappointment on social media. One notable voice, Twitter user Muteki Iikun, felt let down for missing the inaugural All Blacks rugby match against South Africa. He expressed his frustration in a tweet: “Why did the captain decide mid‑boarding he was too intoxicated? I paid for and flew out specifically to watch the first international rugby clash.”*
Subscribers echo similar sentiments: a long wait over six hours, no clear guidance on rebooking, and an overall feeling of being stranded.
Looking Ahead
Despite the unexpected setback, SIA is actively exploring accommodation for affected travelers and pledges to keep the safety standards upheld. Passengers are encouraged to keep in touch with SIA’s customer service for the most up‑to‑date options.
This article first appeared in The Straits Times. Reproduction requires permission.
