When a Family Trip Turns into a Stand‑Up Routine
Traveling with a toddler is already a juggling act, but when the airline staff start swapping signals like a bad radio station, you’re in for a wild ride. Tina Amir—a content creator and proud mom—had exactly that experience while trying to check in for her AirAsia flight to Bali.
Booking the Trip
- August: Tina booked the flight. Her little one was 23 months old, so she could sit on her lap (infant fare).
- Planned flight: 1:40 pm on Monday, September 12th.
- Return: Thursday back to Singapore.
First, the confusion begins.
Counter Mix‑Ups
- AirAsia staff told Tina she didn’t need an extra seat—though her son had turned two on August 17.
- AirAsia’s rule: children under two on the day of departure are infants.
- Tina’s passport had less than six months of validity. The staff suggested she get an ICA extension slip and switch to a 5 pm flight.
- Reality check: No 5 pm flight, the next one in Bali was 10:50 pm.
- She was asked to pay an additional $169, covering the infant fee and a processing cost.
She thought she was all set.
More Surprises at the Counter
- When she returned at 7 pm, the AirAsia team claimed they’d “overlooked” that her son was now a toddler and needed his own seat.
- To resolve the issue, Tina was told to pay a shocking $778—the “adult” fare or maybe a “child” fare? The website read $600 for a return adult ticket.
- After a waterfall of “to‑and‑fro” conversations, Tina was finally able to place her son on the same flight by paying an extra $311 on top of the earlier $169.
She posted a video of herself in tears at the counter—yes, that was her! She then posted her final itinerary, which still listed her son as an infant. Whoops.
Lesson Learned
Traveling without a toddler is already a circus. Trying to navigate airline policies that sound like they were written in a different time period only adds to the chaos. The takeaway? Always double‑check the age on the departure date, verify passport validity, and bring extra cash for those “extra seat” surprises. Keep calm, stay organized, and maybe have a backup plan (like a sleeping pod for adult seat fees).
In the end, Tina and her little guy made it to Bali—albeit with a heavier wallet and a whole lot of laughs for the road back.

AirAsia’s Unexpected $50 Credit: Tina’s Bumpy Journey
After a rough trip that left her with a thumb‑tacking awkwardness, Tina found an unexpected offer in the form of a $50 credit from AirAsia for her next flight.
What Happened?
- AirAsia emailed Tina with the generous – yet oddly ridiculous – offer.
- The airline has yet to reply when AsiaOne reached out for a comment.
- Despite the mishap, Tina posted a TikTok video showing her finally soaking up the sunshine in Bali.
How the Netizens Reacted
Fans quickly joined in with their own reactions, many of whom felt the airline’s mishap shouldn’t fall on Tina’s shoulders.
- “How does their staff’s mistake affect you? This is totally annoying!” – one follower wrote.
- Others echoed the sentiment, demanding that the airline shoulders the cost.
Bottom Line
Tina’s experience is a reminder that even airline hiccups can be patched with a little humor and a splash of tourist-saving credit.

AirAsia’s 4‑Bag Blunder: A Family’s $1,800 Surprise
In a whirlwind of travel, a family headed for Malaysia and Indonesia hit a pile‑up of baggage fees that turned their trip into a money lesson. They were asked to pay a staggering 30.48 million Vietnamese dong (about S$1,800) just to get four bags checked—thanks to a simple mistake at Hanoi Airport.
What Went Wrong?
- The family opted to check their luggage at the gate instead of paying online beforehand.
- AirAsia’s policy means on‑site checks come with hefty extra charges.
- What could have been a quick pass over the counter turned into a “no‑bring‑you‑bag” price tag.
Rocio Ocampo Caught on TikTok
Rocio Ocampo, a proud TikTok creator, chronicled the moment in a short video that left viewers scratching their heads. She explained that the whole drama was sparked by the missing online pre‑payment step, which would have saved them a boatload of cash.
“It’s like if a little kid set up a lemonade stand and charged us $100 per lemonade,” her son, Knox, quipped, echoing the family’s frustration. The comment landed proud on TikTok, blowing up the air‑travel drama in the social‑media world.
Takeaway for the Next Trip
Pre‑pay s’ the name of the game: checking bags online packages a smoother journey and usually a cheaper fee. If you’re flying with a low‑budget carrier like AirAsia, never underestimate the power of a quick online payment. Save money, save your sanity—both are worth the effort.
