Singapore News: Viral Video Shows Woman in Peril in City Square Mall Suspended Ball Pit

Singapore News: Viral Video Shows Woman in Peril in City Square Mall Suspended Ball Pit

Spooky Fiesta or Scary Nightmare? The City Square Mall’s Suspended Ball Pit Goes Wild

On February 3rd, the brand‑new Airzone apartment of a mall atrium—claiming to be the world’s first “net playground”—turned into a circus of panic for one mom and her kiddo.

Meet the Bloggers

  • Vivien – fearless fashionista with a love for heights… and a dicey fear of them.
  • John – partner in crime and video creator.

The Incident in the “Sea of Balls”

Vivien, standing a towering 1.72 m, accidentally slipped while balancing in the ball pit. The ball splash was higher than her armpits, and before she could manage a “just a little dip,” everything went sideways.

She described the moment in 3‑step distress:

  1. “I couldn’t hit the bottom, couldn’t stand up.”
  2. “I tried to roll back, but the balls kept pushing.”
  3. “I looked for the net—no luck. My little boy was stuck too.”

She called for help, but the mall’s usual calm turned into an echo. She even quoted:

“I panicked and screamed for help. None came. I seriously panicked and didn’t know what to do.”

Rescue Heroes and Survival Story

A passer‑by finally steadied her, and she pulled her son plus two other kids out. One of the children was crying, apparently shaken.

“Well, it was fun, but not great for young kids,” Vivien sighed, promising a stricter adult‑supervised rule moving forward.

Video Footage

Airzone’s Apology & Action Plan

The chain’s team apologized for the mishap and announced

  • Re‑evaluating the amount of balls in the pit.
  • Deploying first‑aid trained staff more promptly in urgent situations.

So, if you’re planning a trip to City Square Mall, keep a close eye on the kids (and double‑check the ball count, just in case).