TPG Pulls the Plug on Free Roaming in Malaysia & Indonesia
Back in mid‑2019, TPG, Singapore’s newest four‑telco challenger, launched a swoon‑worthy free data roaming trial for Malaysia and Indonesia. Imagine unlimited calls to Singapore numbers, 20 minutes of fixed‑line reach, free incoming calls and text—plus, because data roaming was a freebie, you could dance with WhatsApp without a price tag.
What Went Wrong?
Shortly after the launch, TPG pulled the project from the shelves on January 16, 2020. The reason? “Poor customer feedback.” No further details, just a promise to review the whole thing and boost coverage or quality.
In the meantime, the slick‑looking telco still keeps the door open for “better quality” and intends to offer the roaming service again—though they haven’t set a deadline.
New Day, New Trial
In the quest for a show‑stopper, TPG announced a free trial roaming launch in the Philippines slated for January 31, 2020. Turn the dial to a different flag and you’ll be back on the cheap‑call groove.
TPG: More Than Just Phone‑Free Roam
Since snagging the license in 2016, TPG has been cooking up a menu that stands out from the crowd: a SIM‑only plan that champions unlimited data and free mobile‑to‑mobile calls for the trial customers. They’re making sure the only thing you’ve got to worry about is where you’re headed, not how you get there.
Bottom Line
TPG’s free roaming trial in Malaysia & Indonesia was a short‑lived experiment that won hearts but not steady hands. With a fresh trial on the horizon in the Philippines, they’re aiming to blend affordability with connectivity—and maybe spin a few more crazy surprises to keep the competition on its toes.
